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      <!--[if IE 9]> </video> <![endif]-->
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    <span class="icon icon-prev" style="display: block;">prev</span><span class="icon icon-next" style="display: block;">next</span><ul class="slick-dots" style="display: block;"><li class="slick-active"><button type="button" data-role="none">1</button></li><li><button type="button" data-role="none">2</button></li></ul></section>

    <section class="brick-m self-service">
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	<div class="g clearfix">
    <div class="gi one-half">
      <h3 class="h-gamma">自助服务</h3>
    </div>
    <div class="gi one-half">
      <a href="http://www.oppo.com/cn/about" target="_blank" class="self-service-about oppo-tj" data-tj="www|link|service|self-service-about"><span>？</span>建议反馈&nbsp;&gt;</a>
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        <div class="gi one-half lap-one-quarter">
      <a href="http://www.oppo.com/cn/service/map" target="_blank" class="oppo-tj" data-tj="www|link|service|self-service-0">
        <img src="/oppo/images/20150513060538tygGXKsTsr6jFEsS.jpg">
      </a>
    </div>
        <div class="gi one-half lap-one-quarter">
      <a href="http://service.oppo.cn/reserve/" target="_blank" class="oppo-tj" data-tj="www|link|service|self-service-1">
        <img src="/oppo/images/201505130305417D7oOyRSxkgSBpi1.jpg">
      </a>
    </div>
        <div class="gi one-half lap-one-quarter">
      <a href="http://bbs.oppo.cn/home.php?mod=space&ac=myvip&do=ucenter" target="_blank" class="oppo-tj" data-tj="www|link|service|self-service-2">
        <img src="/oppo/images/20150513030551sK4oiMiS4qyhX4AV.jpg">
      </a>
    </div>
        <div class="gi one-half lap-one-quarter">
      <a href="http://www.oppo.com/cn/service/phonecheck" target="_blank" class="oppo-tj" data-tj="www|link|service|self-service-3">
        <img src="/oppo/images/20150611110653LazgmhGcIVFQNQEN.jpg">
      </a>
    </div>
        <div class="gi one-half lap-one-quarter">
      <a href="http://bbs.coloros.com/forum.php?mod=phones&code=download" target="_blank" class="oppo-tj" data-tj="www|link|service|self-service-4">
        <img src="/oppo/images/20150513060514A37rAwfZ215RTFIq.jpg">
      </a>
    </div>
        <div class="gi one-half lap-one-quarter">
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        <img src="/oppo/images/20150513030518fHNtvpKzT3CtCPda.jpg">
      </a>
    </div>
        <div class="gi one-half lap-one-quarter">
      <a href="http://www.oppo.com/cn/service/help?name=%E6%9C%8D%E5%8A%A1%E6%94%BF%E7%AD%96" target="_blank" class="oppo-tj" data-tj="www|link|service|self-service-6">
        <img src="/oppo/images/20150513030527fO2itwlpdEhMHkDc.jpg">
      </a>
    </div>
        <div class="gi one-half lap-one-quarter">
      <a href="http://www.oppo.com/cn/service/help/614?name=%E6%89%93%E5%81%87%E7%BB%B4%E6%9D%83" target="_blank" class="oppo-tj" data-tj="www|link|service|self-service-7">
        <img src="/oppo/images/201512220412363XmtqoILhokmOg3V.jpg">
      </a>
    </div>
      </div>
</div>    </section>

    <section class="brick-s">
      <div class="wrapper">
	<div>
		<h2 class="h-gamma">产品专区</h2>
	</div>
	<div class="g g-wrapper-s">
				<div class="gi one-third">
			<a id="series-1" class="series no-svg oppo-tj" index="1" data-tj="www|link|service|product-area-0">
		    <picture>
		      <!--[if IE 9]> <video style="display: none;"> <![endif]-->
		      <source media="(min-width: 750px)" srcset="/oppo/images/20150513030506efxvhqj17jbUZaGR.jpg">
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		      <!--[if IE 9]> </video> <![endif]-->
		      <img alt="" src="/oppo/images/20150513030506efxvhqj17jbUZaGR.jpg" srcset="http://static.oppo.com/archives/201505/20150513030506efxvhqj17jbUZaGR.jpg">
		    </picture>
				<span class="icon"></span>
			</a>
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				<div class="gi one-third">
			<a id="series-2" class="series no-svg oppo-tj" index="2" data-tj="www|link|service|product-area-1">
		    <picture>
		      <!--[if IE 9]> <video style="display: none;"> <![endif]-->
		      <source media="(min-width: 750px)" srcset="/oppo/images/20150513030537dT2Ygovyaknas8TQ.jpg">
		      <source media="(min-width: 300px)" srcset="/oppo/images/20150513030537dT2Ygovyaknas8TQ.jpg">
		      <!--[if IE 9]> </video> <![endif]-->
		      <img alt="" src="/oppo/images/20150513030537dT2Ygovyaknas8TQ.jpg" srcset="http://static.oppo.com/archives/201505/20150513030537dT2Ygovyaknas8TQ.jpg">
		    </picture>
				<span class="icon"></span>
			</a>
		</div>
			<div class="gi one-third">
  			<a id="series-3" class="series no-svg oppo-tj" index="3" data-tj="www|link|service|product-area-2">
  		    <picture>
  		      <!--[if IE 9]> <video style="display: none;"> <![endif]-->
  		      <source media="(min-width: 750px)" srcset="/oppo/images/20150513030533ukAGWvW07DTJH27M.jpg">
  		      <source media="(min-width: 300px)" srcset="/oppo/images/20150513030533ukAGWvW07DTJH27M.jpg">
  		      <!--[if IE 9]> </video> <![endif]-->
  		      <img alt="" src="/oppo/images/20150513030533ukAGWvW07DTJH27M.jpg" srcset="http://static.oppo.com/archives/201505/20150513030533ukAGWvW07DTJH27M.jpg">
  		    </picture>
  				<span class="icon"></span>
  			</a>
		</div>
		
				<div id="series-products-1" class="gi one-whole series-products">
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/60" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-0-0">
					<img src="/oppo/images/20150307020301wEVnWMFbtgQlk1ki.jpg">
										<p>Find7</p>
									</a>
			</div>
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/132" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-0-1">
					<img src="/oppo/images/201505120405448Tq2HttIwwR2ydd1.png">
										<p>Find 5</p>
									</a>
			</div>
					</div>
				<div id="series-products-2" class="gi one-whole series-products">
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/64" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-1-0">
					<img src="/oppo/images/20150312110337iI81il3Aa9ksNAPK.jpg">
										<p>N3</p>
									</a>
			</div>
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/62" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-1-1">
					<img src="/oppo/images/201503070303350y4fatIP7GZXgjtL.jpg">
										<p>N1mini</p>
									</a>
			</div>
					</div>
				<div id="series-products-3" class="gi one-whole series-products">
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/220" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-0">
					<img src="/oppo/images/20161207111251584780c757b0f.jpg">
										<p>R9sPlus</p>
									</a>
			</div>
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/215" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-1">
					<img src="/oppo/images/20161207111205584780d54dfe1.png">
										<p>R9s</p>
									</a>
			</div>
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/196" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-2">
					<img src="/oppo/images/20160315040328IJWgdcd8bgQJ1Q0f.jpg">
										<p>R9Plus</p>
									</a>
			</div>
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/195" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-3">
					<img src="/oppo/images/201612071112505847810287340.jpg">
										<p>R9</p>
									</a>
			</div>
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/182" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-4">
					<img src="/oppo/images/20151208091232UZwv1qNezb2faIZ2.jpg">
										<p>R7Plus高配版</p>
									</a>
			</div>
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/180" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-5">
					<img src="/oppo/images/20151116101154Ff9hmH5vegSkAh5e.jpg">
										<p>R7s</p>
									</a>
			</div>
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/170" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-6">
					<img src="/oppo/images/20150802120845Y7dePxllPobWmdbC.jpg">
										<p>R7Plus</p>
									</a>
			</div>
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/152" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-7">
					<img src="/oppo/images/20150611010628HSgqILoRMUI95eVd.jpg">
										<p>R7</p>
									</a>
			</div>
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/68" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-8">
					<img src="/oppo/images/20150309110335G8e7NeYLLcLhs4VD.jpg">
										<p>R5</p>
									</a>
			</div>
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/67" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-9">
					<img src="/oppo/images/20150309100304RzarZMnIEF9D7Ji2.jpg">
										<p>R3</p>
									</a>
			</div>
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/65" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-10">
					<img src="/oppo/images/20150307060352FjciT5hKqqpCgvdo.jpg">
										<p>R1C</p>
									</a>
			</div>
					</div>
		
				<div class="gi one-third">
			<a id="series-4" class="series no-svg oppo-tj" index="4" data-tj="www|link|service|product-area-3">
		    <picture>
		      <!--[if IE 9]> <video style="display: none;"> <![endif]-->
		      <source media="(min-width: 750px)" srcset="/oppo/images/20150522030518lAgA7vgeYp57vrlb.jpg">
		      <source media="(min-width: 300px)" srcset="/oppo/images/20150522030518lAgA7vgeYp57vrlb.jpg">
		      <!--[if IE 9]> </video> <![endif]-->
		      <img alt="" src="/oppo/images/20150522030518lAgA7vgeYp57vrlb.jpg" srcset="http://static.oppo.com/archives/201505/20150522030518lAgA7vgeYp57vrlb.jpg">
		    </picture>
				<span class="icon"></span>
			</a>
		</div>
				<div class="gi one-third">
			<a id="series-5" class="series no-svg oppo-tj" index="5" data-tj="www|link|service|product-area-4">
		    <picture>
		      <!--[if IE 9]> <video style="display: none;"> <![endif]-->
		      <source media="(min-width: 750px)" srcset="/oppo/images/20150522030527uNExDdcCRGW9OVO7.jpg">
		      <source media="(min-width: 300px)" srcset="/oppo/images/20150522030527uNExDdcCRGW9OVO7.jpg">
		      <!--[if IE 9]> </video> <![endif]-->
		      <img alt="" src="/oppo/images/20150522030527uNExDdcCRGW9OVO7.jpg" srcset="http://static.oppo.com/archives/201505/20150522030527uNExDdcCRGW9OVO7.jpg">
		    </picture>
				<span class="icon"></span>
			</a>
		</div>
				<div class="gi one-third">
			<a id="series-6" class="series no-svg oppo-tj" index="6" data-tj="www|link|service|product-area-5">
		    <picture>
		      <!--[if IE 9]> <video style="display: none;"> <![endif]-->
		      <source media="(min-width: 750px)" srcset="/oppo/images/20150522030526SY8pQQ3pOuil6qHW.jpg">
		      <source media="(min-width: 300px)" srcset="/oppo/images/20150522030526SY8pQQ3pOuil6qHW.jpg">
		      <!--[if IE 9]> </video> <![endif]-->
		      <img alt="" src="/oppo/images/20150522030526SY8pQQ3pOuil6qHW.jpg" srcset="http://static.oppo.com/archives/201505/20150522030526SY8pQQ3pOuil6qHW.jpg">
		    </picture>
				<span class="icon"></span>
			</a>
		</div>
		
				<div id="series-products-4" class="gi one-whole series-products">
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/214" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-3-0">
					<img src="/oppo/images/2016111007111858245702334b0.jpg">
										<p>A59S</p>
									</a>
			</div>
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/181" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-3-1">
					<img src="/oppo/images/20151228031246xsfQ3bUwvnbRkeOb.jpg">
										<p>A53</p>
									</a>
			</div>
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/179" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-3-2">
					<img src="/oppo/images/20151125101150Tk58Uwq6ERcEKvuB.jpg">
										<p>A33</p>
									</a>
			</div>
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/121" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-3-3">
					<img src="/oppo/images/20151103081149m16B4hiqnDfxiYTo.jpg">
										<p>A31</p>
									</a>
			</div>
					</div>
				<div id="series-products-5" class="gi one-whole series-products">
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/123" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-4-0">
					<img src="/oppo/images/20150430020417DPZFKpw9jyRZD7Tx.jpg">
										<p>U3</p>
									</a>
			</div>
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/59" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-4-1">
					<img src="/oppo/images/20150310050358lv181v5RuGCWjPwY.jpg">
										<p>3007</p>
									</a>
			</div>
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/54" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-4-2">
					<img src="/oppo/images/20150618040644eToowH2A2vPOHzvs.jpg">
										<p>1107</p>
									</a>
			</div>
					</div>
				<div id="series-products-6" class="gi one-whole series-products">
						<div>
				<a href="http://www.oppo.com/cn/service/proarea/show/92" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-5-0">
					<img src="/oppo/images/20150522030539cwGafLc0EavcVRaQ.png">
										<p>配件</p>
									</a>
			</div>
					</div>
			</div>
</div>    </section>

    <section class="brick-m">
      <div class="wrapper">
  <div class="g g-wrapper-l clearfix">
    <div class="gi one-whole lap-one-half">
		<div class="g problems-head">
      <div class="gi one-half"><h2 class="h-gamma">热点问题</h2></div>
      <div class="gi one-half"><a href="http://www.oppo.com/cn/service/faq" target="_blank" class="oppo-tj" data-tj="www|link|service|hot-question-more">查看更多</a></div>
		</div>
		<ul class="faq">
		          <li class="store-location js-collapse supports__faq">
		  	<a class="view-details js-collapse-open word-break">R9s无法安装“微信游戏”的原因和解决办法
			  	<div class="faq-icon oppo-tj" data-tj="www|link|service|faq-0-0">
	              <span class="icon icons-open"></span>
	            </div>
            </a>
		    <div class="store-location-details js-collapse-content g word-break">
		      <p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">个别用户咨询，进入【微信】—【发现】—【游戏】，下载好任一游戏后，无法安装，出现“微信被禁止安装程序”的提示。当安装时出现这个提示，可进入桌面的【手机管家】—【权限隐私】—【应用权限管理】—【权限】—【安装应用】—【微信】，设置为【允许】，就可以正常安装了。也就是说，出现这种提示信息，是因为用户在安装微信游戏时误点击了禁止安装，引起权限受限。</span></p>
		    </div>
		  </li>
		            <li class="store-location js-collapse supports__faq">
		  	<a class="view-details js-collapse-open word-break">导致打不进电话、无服务、 通话断续有杂音的原因
			  	<div class="faq-icon oppo-tj" data-tj="www|link|service|faq-0-1">
	              <span class="icon icons-open"></span>
	            </div>
            </a>
		    <div class="store-location-details js-collapse-content g word-break">
		      <p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">这个问题有很多方面的原因，C君来为你一一解答，O粉们可以试试排除法！</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">1、手机外在因素导致的：</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">（1）金属手机壳虽然好看，但金属会影响信号，如果用了，可以拆下试试！</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">（2）手机的听筒被堵住了，无论是灰尘还是不合适的手机壳，都会影响到通话质量。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">2、手机设置的原因：</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">（1）看看是不是不小心打开了飞行模式，飞行模式下是无法自由通话的哦！</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">（2）不论是新办的卡还是旧卡，更换后测试一下，就知道是不是SIM卡问题。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">3、网络信号原因：</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">（1）看看手机信号显示，是不是在信号盲区，或者对方信号不好，也会出现通话断续的现象哦！</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">（2）看看是不是处在电磁干扰地带，无论是离电磁炉太近还是周围有军区雷达，都会对信号有一定的影响。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">（3）当然如果是运营上在维修基站，也会造成通话信号不好！</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">依次排除之后，如果还有问题，可以去OPPO售后服务网点检查一下，他们会帮你解决问题滴！</span></p><p><br></p>
		    </div>
		  </li>
		            <li class="store-location js-collapse supports__faq">
		  	<a class="view-details js-collapse-open word-break">R9s来信息没有提示音的原因和解决办法
			  	<div class="faq-icon oppo-tj" data-tj="www|link|service|faq-0-2">
	              <span class="icon icons-open"></span>
	            </div>
            </a>
		    <div class="store-location-details js-collapse-content g word-break">
		      <p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">个别用户反馈：R9s来信息没有提示音，通知栏也没有显示新短信。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">经确认，R9s接收陌生号码的短信无声音通知提醒，接收已保存至【电话本】中的联系人的短信可正常提醒，这是因为R9s在【设置】—【信息】中新增了一个【信息防骚扰】功能，具体说明如下：</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">1、开启开关后，可防止陌生号码骚扰。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">2、开启开关后，接收已保存至【电话本】中的联系人与验证码信息时，才会有声音通知提醒。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">3、保存在SIM卡中的号码也视为陌生号码，可将SIM卡中的联系人导入至【电话本】中。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">4、陌生号码发来的短信，会在【信息】—【陌生信息】里显示。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">所以，如果想解决此问题，我们可以：</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">方法一：将号码保存至【电话本】中。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">方法二：关闭【信息防骚扰】开关</span></p>
		    </div>
		  </li>
		            <li class="store-location js-collapse supports__faq">
		  	<a class="view-details js-collapse-open word-break">OPPO漫游的使用方法
			  	<div class="faq-icon oppo-tj" data-tj="www|link|service|faq-0-3">
	              <span class="icon icons-open"></span>
	            </div>
            </a>
		    <div class="store-location-details js-collapse-content g word-break">
		      <p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">打开手机拨号盘--黄页--下翻即可看到OPPO漫游。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">购买OPPO漫游之后，需要进入OPPO漫游--我的订单，激活订单之后才可以使用。以激活时间为起始时间开始计算，24小时为一天，到期失效。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">注：启动服务大概需要1-3分钟，待手机出现信号后，等待几分钟再开始访问网络更佳。</span></p><p><br></p>
		    </div>
		  </li>
		            <li class="store-location js-collapse supports__faq">
		  	<a class="view-details js-collapse-open word-break">应用分身的使用方法
			  	<div class="faq-icon oppo-tj" data-tj="www|link|service|faq-0-4">
	              <span class="icon icons-open"></span>
	            </div>
            </a>
		    <div class="store-location-details js-collapse-content g word-break">
		      <p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">进入手机设置--应用分身--选择需要开启应用分身的软件--开启分身，开关打开，即可在桌面生成一个全新的应用副本，应用和应用副本可以同时运行互不影响。例如，开启微信应用分身后，即可同时登陆两个微信。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">注：应用分身仅R9s支持，其他机型可借助第三方软件实现</span></p><p><br></p>
		    </div>
		  </li>
		          </ul>
    </div>
    <div class="gi one-whole lap-one-half palm-margin-top-20">
		<div class="g problems-head">
      <div class="gi one-half"><h2 class="h-gamma">使用小技巧</h2></div>
      <div class="gi one-half"></div>
		</div>
		<ul class="faq">
		          <li class="store-location js-collapse supports__faq">
		  	<a class="view-details js-collapse-open word-break">关闭语音播报的操作方法
			  	<div class="faq-icon oppo-tj" data-tj="www|link|service|faq-1-0">
	              <span class="icon icons-open"></span>
	            </div>
            </a>
		    <div class="store-location-details js-collapse-content g word-break">
		      <p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">个别用户咨询，当手机来电、来短信时，会出现语音播报，如何关闭？</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">ColorOS 3.0系统：进入【设置】—【语音助手】，关闭【语音播报】。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">ColorOS 3.0以下系统：长按手机左下角的功能按键，启动【语音助手】，点击设置按键，进入关闭【语音播报】。</span></p><p><br></p>
		    </div>
		  </li>
		             <li class="store-location js-collapse supports__faq">
		  	<a class="view-details js-collapse-open word-break">支付宝开启指纹支付的方法
			  	<div class="faq-icon oppo-tj" data-tj="www|link|service|faq-1-1">
	              <span class="icon icons-open"></span>
	            </div>
            </a>
		    <div class="store-location-details js-collapse-content g word-break">
		      <p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">打开支付宝--点击设置--安全中心--安全保护工具--指纹--开启指纹支付</span></p>
		    </div>
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		             <li class="store-location js-collapse supports__faq">
		  	<a class="view-details js-collapse-open word-break">R9s新功能添加照片到锁屏杂志的操作方法
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		      <p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">进入【相册】，可以看到【最近删除】的文件夹，顾名思义，最近删除的图片或视频（使用相机拍摄的视频）会保存在这里，如果想要恢复，可以进入【最近删除】的文件夹选择照片点击恢复。</span></p><p><br></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">需要注意的是，保存最近删除的图片是有期限的——３０天，３０天后将自动永久删除照片，无法找回哦。</span></p><p><br></p>
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		      <p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">进入【设置】—【其他设置】—【还原手机】，该功能相当于【恢复出厂功能】。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">此外，新增了【抹掉手机联系人和通话记录】和【抹掉手机短信和彩信】功能，从而可以更方便更快捷的、选择性删除手机内容。</span><br></p><p><br></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">PS：</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">如果设置了锁屏密码，那么【还原手机】的密码就是锁屏密码；如果同时登录了【云服务】账户，则还需输入云服务密码哦。安全指数UP、UP、UP！</span></p><p><br></p>
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